Tatra Business Insight Terms of Service

Effective from: January 1, 2024

General Rules and Cooperation

We are a company from Zakopane and have been operating at Krupówki 40 since May 2017. These regulations set out clear rules under which we provide hard data from the Tatras for your business. By using our site or ordering research, you agree to these terms. No sugarcoating – we respect your privacy and your time, but we also expect honesty from you. We see the whole market picture and want every cooperation to be transparent from the very beginning. This document applies to all analytical services and content published on our website. If you have questions, our team responds on average within 1 hour and 45 minutes. We don't use difficult words because we focus on practical conclusions. Every client who comes to us must know that we rely on facts, not hunches. We check facts about companies and reputations very carefully, which is confirmed by 423 satisfied entrepreneurs whom we have helped since the beginning of our activity. We invite you to read the points below.

Intellectual Property and Data

All reports, analyses, and texts on this site are the property of Tatra Business Insight. When you buy our Reputation and Market Audit for 2,450 PLN, you receive the finished document as your property. However, it is not permitted to copy our research methods or tools that we have developed in Podhale. We check facts about your competition, but we own the rights to the systems that collect this data. If you quote our blog articles, you must provide the source and author. Since 2017, we have detected 1,247 errors in prices among our clients' competitors – these numbers are the result of our hard work in the field. We do not allow the copying of our graphics or unique summaries without written consent. We protect our reputation as strongly as we care about your brand image. Any violation of our copyrights will result in legal action. We respect someone else's property and require the same from those visiting our site. We see the whole picture of your success only when we mutually respect our resources.

Client Responsibility

As a client, you undertake to provide us only with true information. No sugarcoating – if you withhold key data about the company, our report will not be useful. When using contact forms, enter your current data. Only then will we be able to write back in the promised time of 105 minutes. It is also your duty to pay invoices for our projects on time. A standard audit lasts 14 business days, and we need your cooperation to finish it. During strategic workshops, we expect honesty and commitment from your management team. Do not send us any content that is illegal or can damage our servers. Since 2017, we have served 423 companies and each of them knew that partnership is based on trust. We care about the security of your data, but you must care about the reliability of what you provide to us. Any attempts to manipulate our field research on Krupówki will result in the immediate termination of cooperation without refund of costs.

Our Responsibility

We provide hard data from the Tatras with the utmost care. Our market forecast accuracy is 89%, but remember that the market can be volatile. We do not take responsibility for business decisions made based on our analysis if the market situation undergoes a sudden change. Our role is to show facts not visible from behind the desk, but it is you who runs your company. We guarantee that you will receive a report with 17 indicators within 14 business days. If an image crisis arises, we react on average in 47 minutes to limit your losses. We are not responsible for technical errors of third-party portals, such as Google or Facebook, which we monitor. Our financial responsibility is limited to the amount paid for a given project. We see the whole picture, but we are not able to predict random events, such as a sudden collapse of tourism. Since May 2017, we have operated reliably and never promise results that cannot be supported by a specific number.

Final Provisions

We reserve the right to change these regulations when we change the scope of our services or the law in Poland changes. New rules come into force on the day of their publication on the tatrainsight.pl website. In case of disputes, we always strive for agreement without sugarcoating. If, however, it is not possible to resolve the problem amicably, the competent court is the Court in Zakopane. This is where the heart of our company has been beating since 2017. Any questions regarding the regulations should be directed to the e-mail biuro@tatrainsight.pl or by phone at +48 18 201 22 11. We operate in accordance with Polish law and care for your interests as we do for our own. Our office is located at ul. Krupówki 40, where we invite you for scheduled meetings. We verify facts, analyze data, and make sure that every cooperation ends with your profit. This document is short and specific, because we know that in business facts count, not fluff. Thank you for trusting Tatra Business Insight.